RENTAL POLICY & TERMS AGREEMENT
All orders have a one time $15.00 processing fee.
Orders placed within 7 days of arrival are assessed an additional $15 LATE ORDER fee (i.e. an order for Saturday delivery must be placed by midnight on the previous FRIDAY). Orders placed for same-day or next day delivery have a total of a $30 RUSH FEE in addition to the $15 processing.
PLEASE ENSURE YOUR RENTALS ARE READY FOR PICKUP (CLEAN AND IN GOOD ORDER) BY 9:00 AM. THERE IS A $25.00 CHARGE IF ITEMS ARE NOT READY WHEN OUR DRIVERS ARRIVE. A $25.00 CLEANING CHARGE will be made on items returned unclean. Linens need not be cleaned.
*RESERVATION CANCELLATION POLICY: Orders cancelled more than one week prior to delivery will receive a full refund. Any cancellation within 7 days prior to delivery will be issued a store credit, less the $15 processing fee. As of delivery day, no refunds will be issued.
*HURRICANE POLICY: In the event of a MANDATORY EVACUATION ORDER, please leave all rental items within your rental. We will make arrangements to retrieve your rental items from the property. There are no refunds for shortened rental terms (normal cancellation policy is in effect). During peak hurrican season, we advise vacationers to purchase trip insurance to help defray these costs.
*ESSENTIAL RENTALS, INC. AND ITS' EMPLOYEES ARE NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY OCCUR TO THE INTERIOR OR EXTERIOR OF YOUR VEHICLE DURING LOADING, UNLOADING, OR TRANSPORTING RENTAL EQUIPMENT. NO REFUNDS DUE TO WEATHER CONDITIONS. ALL EQUIPMENT IS USED AT LESSEE'S RISK. The Lessee acknowledges that Lessee has inspected the equipment and has determined that same is in good condition and suitable for the purpose for which it has been leased. The Lessee shall only use the property in the manner for which it is designed and intended to be used. Lessee recognizes that the property is being received AS IS and WITH ALL FAULTS.
PER MASSACHUSETTS STATE LAW, any person aboard a Kayak shall wear at all times a Coast Guard approved personal flotation device of Type 1, 11, or 111.
LESSOR MAKES NO REPRESENTATIONS, PROMISES, OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, CONCERNING THE MERCHANTABILITY, SUITABILITY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE PROPERTY. LESSOR EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER ARISING FROM STATUTE, COMMON LAW, CUSTOM, OR OTHERWISE.
Lessee assumes all responsibility for equipment while out of possession of lessor, and promises to return such equipment to the lessor in as good condition as it was at the effective date of the lease, natural wear from a responsible use expected. Lessee shall be liable for any loss, theft, damage or destruction of leased property. All equipment lost or damaged beyond repair will be paid by the lessee at regular replacement price. All damaged equipment which may be repaired will be repaired by the lessor, on return thereof and the cost for such repairs shall be paid by the lessee. Accrued rental charges cannot be applied against the purchase price or cost of repairs of such damaged or lost equipment. Scheduled rental rates begin when the equipment leaves our store and continues until returned.
Lessee shall indemnify and hold Lessor harmless from any and all claims, damages, or proceedings (including all costs, expenses, and attorney's fees) related to or arising out of Lessor's use or possession of the equipment. This equipment shall be used by the Lessee only. This writing contains and constitutes the entire agreement between the parties. This lease agreement can only be modified by written agreement signed by both Lessor and Lessee. The Lessee represents that Lessee is at least eighteen (18) years of age and under no disability which will prevent Lessee from entering into this agreement. Lessee agrees not to part with or assign this lease or the equipment without the written consent of Lessor.
ALL RENTALS MUST BE PAID IN ADVANCE. WE DO NOT OFFER PRO-RATED DAILY RATES. WE CHARGE ALL TIME OUT. PLEASE ENSURE YOUR RENTALS ARE READY FOR PICKUP (CLEAN AND IN GOOD ORDER) UPON CHECKOUT TIME.